Contact Morgan Woods Water Restoration

What should you do before the crew gets to your Morgan Woods home?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• Keep everyone out of water that has reached baseboard outlets or a power strip until the power to that area is off.
• If the water is coming from a pipe or an appliance, close the nearest shutoff valve or the main valve for the house.
• Move rugs and electronics off the wet floor, and set squares of foil or plastic under furniture legs so the finish doesn't stain the carpet.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• Hold off on permanent repairs until you've read your policy. The claim tips from the Indiana Department of Insurance explain why.

What should you have ready when you call Morgan Woods Water Restoration?

A few details on the first call help the crew plan the visit before they leave.

• Whether you were able to close the main valve.
• Whether it's clean water from a supply line or water that came up from a drain.
• How big the wet area is, even if it's a rough guess.
• When it started, even if it's a guess.
• If you plan to file a claim, which company your policy is with.
• If the furnace or water heater got wet.
• If there's a dog or other pet the crew should know about.

Answer what you can, and the crew will fill in the rest during the first visit.

What should you expect when the crew shows up in Morgan Woods?

The visit opens with the source and safety, since drying can't start while water is still coming in.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

Once the damage is documented, someone walks you through it in plain terms, and the decision about insurance stays with you. Check your own policy for what it covers.

Once you give the go ahead, extraction and drying start. The crew comes back to check the readings and moves equipment as areas dry out.

What's worth knowing about water damage in Morgan Woods homes?

Any detail about the house helps, from its age to where the water heater sits. Every house takes on water a little differently, so tell us roughly when yours was built and whether it has a basement or a crawl space. Share what you know about the house on the call, even if it's a rough guess.

Does this page cover your part of Morgan Woods?

The crew covers every part of Morgan Woods.

This number also takes calls from nearby Maple Knoll, Wood Wind Landing, Viking Meadows, Springmill Villages, Centennial, Sedona, Saddle Creek and Bridgewater Club. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. For details on the work itself, see our page on water damage restoration.

What do Morgan Woods homeowners ask before they call?